Frequently asked questions
General answers below. Full product information comes directly from our store listing.
How do I choose the right size?
Measure your pet lying down from nose to base of tail and pick the mat that comfortably covers that length. Exact dimensions for each size are listed on the product page.
How much does shipping cost?
Shipping is free on all orders over €40. For orders under €40, the shipping cost is calculated at checkout based on your address.
How does the checkout work?
Checkout is handled by our store's secure Shopify checkout, where payment, shipping and taxes are calculated.
Can I ask a question before ordering?
Yes — we're a small team and happy to help with sizing or anything else before you buy.